policies

Behavior & Group Play
Safety is our top priority. If a dog becomes overstimulated, uncomfortable, or is not enjoying group play, we will communicate with the owner and create a plan that is best for the dog.

Cancellations
Daycare cancellations require 24 hours’ notice.

Daycare Drop-Off
Daycare drop-off is Monday–Friday between 7:00–9:00 AM. Timely drop-off helps keep our groups calm, safe, and structured.

Daycare Pick-Up

Half-day daycare pickup is 4 hours from the time of drop-off. If your pup is picked up after the 4-hour window, you will be charged the full-day daycare rate. Full-day pickup is 3:00–6:00 PM Monday–Friday. Late pickups will be charged a $15 fee for every 15 minutes past closing. Any pup remaining after 7:00 PM will be boarded overnight and applicable boarding charges will apply.

Dog License & Tags
All dogs must have a valid town dog license and wear their rabies and license tags on their collar while at our facility. Out-of-state rabies certificates are accepted.

Health & Safety
Dogs showing signs of illness, coughing, vomiting, diarrhea, or contagious symptoms may not attend and may be sent home.

Spay & Neuter Policy
Dogs must be spayed or neutered by 6–8 months of age, depending on behavior and group compatibility.

Trial Day Required
All new dogs must complete a trial day before daycare or boarding reservations are approved. This allows us to make sure your pup is comfortable and a good fit for group play.

Vaccination Requirements
All dogs must be up to date on Rabies, Distemper, and Bordetella. Proof of vaccination must be uploaded to Paw Partner before attending.